In this day and age of risk management, internal audits, class inspections, port state controls etc., it is imperative that your communications supplier be in a position to supply a global service, a professional service and a complete solution. Globe Wireless is unique. We are the ONLY global vertically integrated network that is 100% dedicated to the maritime industry. We are also the only maritime solutions provider that designs, builds, sells and supports the entire solution. Globe Wireless provides flexible maritime solutions, satisfying all customer communications and IT needs.
As the complete maritime solution, Globe Wireless offers:- Communication solutions (messaging, data & voice)
» Satellite
» Digital HF radio - Information Technology (IT) solutions
- Software applications
- Satellite hardware & equipment
- Digital HF hardware & equipment
- 24 x 7 customer support
An in-depth knowledge of the customer and their business requirements helps to make Globe Wireless the world's leading global maritime communications and IT solutions company. Globe's current customer relationships of over 550 ship operators, 9,000 plus ships, and 12,000 shore based user accounts provides insight into the customers business operations and the quest for cost effective solutions. We understand that each customer has specific needs and Globe is able to custom build a package to satisfy any set of requirements.
Our worldwide presence allows Globe Wireless to build a direct relationship with the customer, devising and creating solutions specifically tailored for the maritime industry. By combining the best of satellite and our global digital radio network technologies, Globe Wireless provides high-quality, low-cost maritime communications. This powerful combination of options offers our customer one point of contact in managing their fleet's communications and IT needs.
Globe Wireless is not simply a facilitator of communication or a "pass through" messaging coordinator. We have teamed with other powerful service providers in order to offer our customers total communication solutions. In addition to our communication network Globe Wireless has established:
- A "Touch-the-Ship" Network
- A Sales Network
- A Satellite Network
- A Digital HF Network
- A Support Network
This worldwide presence allows Globe Wireless to develop a direct relationship with the customer and as a result, design and service practical solutions that are based on the industry's needs.
Globe Wireless provides excellence in every aspect of our solutions ensuring satisfaction at every stage of the service, from pre-sales coordination, through to professional worldwide installation and repair, comprehensive training, after sales support, and simplified invoicing. Customers have direct - global 24/7 - access to customer support both on line and via telephone at no additional cost. Globe designs, builds, sells, installs, and supports its solutions. This inherent knowledge of our product and service offerings enables expert customer support, anytime, anywhere.
Globe Wireless provides a wide selection of satellite services along with its digital radio data network for communications at sea. This powerful combination of options offers our customers one point of contact in managing their fleet's communication and IT needs. Globe Wireless offers a sophisticated full service hub solution that is no longer bound to the digital radio network. Our email software and applications can stand alone or work in conjunction with our Digital HF network. Our consultative sales team will examine the customer's current data and voice traffic to help determine what level of Globe's services can improve their business operations, lower owner communication costs, and reduce the time spent managing ship communication.